The reservation is binding upon confirmation with deposit about 30% of the total price (has to be sent between 5 days after the reservation) and our definitive confirmation.
Payment can be effected by money transfer with the advice “caparra confirmatoria” to our bank account addressed at Fam. Demetz

Raiffeisenkasse Gröden Sitz Selva Gardena/Wolkenstein
IBAN: IT 69 L 08238 58890 000300042421

Cancellation conditions
The cancellation has to be made in writing form.

Up to 90 days before arrival there is no charge, the deposit can be repaid except € 50,00 (each room/apartment) for administrative costs or reused for another stay in the future.

From 90 days before arrival the deposit will not be refund.

From 60 days before arrive we charge 50% and from 30 days 70% of the total amount and from 7 days before arrive we charge 100% of it.

In case of no-show without previous cancellation, post-arrival or pre-departure, the total amount will be charged.

Travel insurance

Sometimes there could be unforeseen events before going on holiday, to avoid an unpleasant situation, we recommend you to draw up our cancellation policy.




Arrival and departure

The apartment is available from 3.30 pm on the day of arrival.
Please notify us if you should be arriving later than 7.00 pm.
Please vacate your room by 09.30 am on the day of departure.

Your pets
We´re sorry but pets are not allowed.

No smokers
In the apartments there is not allowed to smoke.